The Meaning Behind Elcara
The name Elcara is a blend of "El," which means "the" in English, and "Cara," meaning "face" in Spanish.
This combination reflects our commitment to a personalized approach, ensuring that each event showcases its distinct character while delivering a meticulously curated experience for every guest.
Just as a face is the first impression people make, we aim to be the first face people turn to for exceptional guest management.
About Elcara
Elcara specializes in crafting memorable guest experiences through personalized services for corporate events, sports, entertainment, conferences, and private events.
We manage the entire guest journey, from registration to post-event follow-ups, ensuring tailored and flawless interactions.
Meet the Founder
Carla Turk
CEO & Founder
Carla Turk is an accomplished event management professional with extensive expertise in guest communication, specializing in large-scale sports, corporate and entertainment events worldwide.
Her experience includes managing guest communication for prestigious events such as the Abu Dhabi Grand Prix, Saudi Arabian Grand Prix, SailGP, Expo 2020, and international tennis tournaments, delivering seamless, high-end guest experiences with exceptional attention to detail.
Our Values
What We Stand For
Personalized Service
Each guest is regarded as unique, receiving careful attention to their individual needs and preferences.
Excellence
We aim for perfection in every aspect, guaranteeing impeccable execution from beginning to end.
Integrity
Trust forms the foundation of our operations, with transparency and reliability steering our actions.
Professionalism
Our team, backed by years of experience, maintains the highest standards in all interactions.
Services
What We Offer
Event Coordination
We oversee every detail of your event's guest experience, from personalized invitations to seamless on-site management and post-event follow-up. Our team handles guest registration, arrivals, navigation, VIP coordination, and ensures smooth communication with all attendees.
Guest Registration & RSVP Solutions
We offer a flexible guest management system designed to streamline the entire process, providing efficient solutions for online registration, on-site check-ins, ticket issuance, and real-time data tracking. Additionally, we support the development of custom event websites and landing pages to further enhance the guest experience.
Customized Accommodation Management
Leveraging our extensive network of travel agencies, we secure the best rates and tailor room bookings to meet your guests' specific preferences. We manage guest rooming lists and offer personalized assistance to ensure a comfortable stay.
Travel Coordination
We manage all aspects of travel logistics, from flight bookings and visa assistance to seamless airport transfers. Leveraging our strong partnerships with travel agencies, we ensure a smooth journey for your guests, with the option to arrange private jet and charter services as required.
Logistical Support & Transportation Solutions
We provide efficient and reliable transport services, including airport transfers and shuttle routes with professional drivers. Our team manages the entire transportation operation, including parking logistics and traffic coordination to ensure smooth travel.
Executive & VIP Guest Services
We curate bespoke travel experiences, luxury accommodation, exclusive event access, and gourmet culinary services for VIP guests, ensuring a luxurious and memorable experience with every detail taken care of.
Event Staffing & Talent Solutions
Our network of professional staff ensures the right talent for your event's specific needs. Whether it's event coordinators, guest relations teams, or concierge personnel, we provide skilled staff to ensure smooth operations.
On-Site Event Operations
Our on-the-ground logistics management ensures flawless execution of all on-site services. We assign dedicated personnel to key areas, ensuring seamless coordination and attention to every detail during the event.
Personalized Guest Management
We engage and inform guests with tailored communication, from personalized itineraries to exclusive updates and post-event follow-ups. Our approach ensures that every guest feels valued and well-informed at every touchpoint.
Tailored Concierge & Experience Services
Catering to each guest's individual preferences, we provide personalized assistance, including tailored recommendations, exclusive reservations, entertainment, transportation, and other services to enhance their overall experience.
Process
How We Work
01
Initial Consultation
Understand client goals, vision, and event requirements
02
Proposal Development
Create a tailored plan
Provide transparent budget & timeline
03
Planning & Preparation
Develop detailed event plans
Coordinate with vendors
04
Execution & Delivery
On-site guest management
Real-time monitoring
05
Post-Event Analysis
Collect feedback
Provide report with insights